Terms of use
These terms explain how the Žuvelė website and account may be used, how purchases and registrations are made, and where to turn with a question or complaint.
ŽUVELĖ
Legal information
Here you can find clear information about using Žuvelė, accounts, purchases, registrations, payments, donations, personal data and cookies. The most important terms for a specific item or service are also shown before you submit an order or form.
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Purchase, delivery and returns
Key information about ordering and delivery of physical goods, withdrawal, returns and statutory conformity rights.
Services and events terms
General rules for retreats, events, and other registration-based Žuvelė services.
Payments and donations
How payment status is confirmed, who receives funds, and how failed payments, refunds and recurring support are handled.
Privacy policy
This policy explains what personal data we process, why and on what legal basis, who may receive it, how long it is kept and what rights you have.
Cookies and external services
Which browser mechanisms are necessary for the service and when an external provider may receive data.
Content use
Rules for using Žuvelė programs, images, text, translations, subtitles, and branding.
Withdrawal from a distance contract
Submit an electronic notice that you wish to withdraw from a distance purchase. Giving a reason is optional.
Complaints and disputes
How to complain to Žuvelė and where to turn if the response does not resolve the issue.
Accessibility
How we work to make Žuvelė, the bookshop, documents, and digital content understandable and usable by more people.
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BEFORE A SPECIFIC ACTION
Terms for individual services
These pages explain the points that matter for the particular service. The exact event, product or payment information shown immediately before submission remains part of your decision.